Refund policy

WE HOPE YOU ARE HAPPY WITH THE ITEMS YOU PURCHASED,

BUT IF FOR SOME REASON YOU ARE DISSATISFIED WITH YOUR PURCHASE,

THERE IS NO PROBLEM.

YOU CAN RETURN OR REPLACE ANY ITEM.

IN ANY CASE OF RETURN OR REPLACE AN ITEM, PLEASE SEND US AN EMAIL TO ONLINE@SABINAMUSAYEV.COM                

 WITH YOUR ORDER NUMBER, DETAILS OF THE ITEM YOU WISH TO RETURN OR REPLACE AND THE REASON.

WE WILL CONTACT YOU WITHIN 3 BUSINESS DAY.

YOU MAY RETURN OR REPLACE THE ITEM

WITHIN 14 DAYS FROM THE RECEIVING DATE IF THE ITEM PURCHASED FROM THE NEW COLLECTION

.

AND 5 DAYS IF THE ITEM WAS PURCHASED IN DISCOUNT.

YOU WILL BE CHARGED A CANCELLATION FEE OF 5% OR 100 NIS THE LOWER BETWEEN THEM

ON EACH CANCELLATION

YOU MAY RETURN OR REPLACE AN ITEM AS LONG IT IS UNUSED,

NO DAMAGE HAS BEEN CAUSED TO IT AND THE LABEL IS STILL ATTACHED.

IN CASE OF A RETURNED ITEM, IF YOU RECEIVE A REFUND, THE COST OR RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.

DOMESTIC SHIPPING- IN THE EVENT OF A RETURN, OUR COURIER CAN BE ORDERED TO COLLECT THE ITEM FROM YOUR HOUSE,

ACCORDING TO THE SHIPPING DETAILS THAT APPEAR ON THE SYSTEM,

AND THEY COORDINATE THE COLLECTION UP TO 8 BUSINESS DAYS, AT THE COST OF 30 NIS.

YOU WILL RECEIVE CREDIT FOR THE RETURNED ITEM WITHIN 14 DAYS FROM THE DATE OF RETURN.

EXCHANGE IS POSSIBLE UP TO 14 DAYS FROM THE DATE OF PURCHASE.

ONLINE ONLY , WITH A FEE OF 47 NIS .

ON DISCOUNT ITEMS EXCHANGE IS POSSIBLE UP TO 5 DAYS.

INTERNATIONAL SHIPPING-

YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM.

IN CASE OF REPLACING AN ITEM FOR ANOTHER,

THE REPLACEMENT WILL TAKE PLACE AT THE ARRIVAL OF OUR COURIER WHERE THE NEW ITEM WILL BE REPLACED WITH THE

RETURNED ITEM.